vCleanly LLC
Last updated: October 2, 2026
1. Program Name and Description
vCleanly LLC Appointment and Service Updates is a text messaging program operated by vCleanly LLC ("vCleanly," "we," "us"). If you opt in, we send SMS/MMS messages about your cleaning services, including:
- Appointment confirmations and reminders
- Crew arrival and schedule-change notices
- Service follow-ups
- Replies to questions you send us
This program does not send promotional or marketing messages.
2. How to Opt In
You opt in by checking the optional SMS consent box next to the phone number field on one of our web forms:
You may also start a conversation by texting our number. In that case we reply only within that conversation.
Consent to receive text messages is optional and is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies depending on your scheduled services and the questions you send us.
4. Message and Data Rates
Message and data rates may apply, according to your mobile carrier plan.
5. How to Opt Out
You can cancel at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message. You will receive one confirmation message, and then you will receive no further messages from this program. You may also contact us at info@vcleanly.com. To resubscribe, reply START.
6. How to Get Help
Reply HELP or INFO to any message, call us at 978-380-3235, or email info@vcleanly.com.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your privacy matters to us. Please review our Privacy Policy to learn how we collect and use your information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
9. Supported Carriers and Eligibility
This program is intended for customers in the United States. Participating carriers include major U.S. wireless providers, although coverage may vary. You must be the account holder or an authorized user of the phone number you provide.
10. Changes to These Terms
We may update these terms from time to time. The date at the top of this page shows when they were last changed.
11. Contact Us
vCleanly LLC
Phone: 978-380-3235
Email: info@vcleanly.com
Website: https://www.vcleanly.com
Address: 272 Cross Streer, MAlden MA 02148